Careers
Join the Séjours Alpin team
Open position · September 2026
Remote Guest Relations Coordinator, French and English
Evenings and weekends, 100 % remote
sejours-alpin.ch manages about fifteen apartments and chalets in the Swiss Alps, in Verbier, Zermatt, Crans-Montana, Nendaz, Villars-sur-Ollon and Ovronnaz. We are looking for the person who will answer our guests and coordinate our teams remotely: what requires judgement, a decision or coordination.
Your missions
- Reply to guests within 15 minutes, in French and English, before and during their stay.
- Handle incidents remotely with the cleaning team, the building manager or a tradesperson, until closed.
- Check every arrival two days ahead and keep the property information sheets up to date.
- Validate owner statements and tourist tax returns, order small supplies for the cleaning teams.
The framework
About 15 hours of actual work per week, within fixed windows in Swiss time: Wednesday to Friday 6 pm to 10.30 pm, Saturday and Sunday 8.30 am to 10.30 pm, plus three weekday hours for admin. A paid one-month trial to start.
Your profile
Two to three years in customer relations for European customers, ideally tourism, hospitality or concierge services. Fluent French and English, in writing and on the phone. Comfortable with booking platforms and precise in everything you write.
Apply in five minutes
The form asks for your availability, your languages, your experience and your rate. Answer precisely: your answers are used for the first selection. We answer every application within 10 days.
Fill in the application formThe form opens in a new tab. It is in French, the language of the role.
Speculative application or specific role? Mention it in the form, we consider both types of profiles.